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CEVA Logistics is one of the leading Logistics service providers in the world. Our mission is to be the most professional logistics partner for our customer. We are growing strong and are continiously innovating. The culture within CEVA  is informal and transparant. The power of our company is in the talent of our people: Together we want to improve ourselves everyday. Within CEVA you receive plenty of room for your ideas and sufficient opportunties to develop yourself. How far do you want to go?

Specialist, Customer Services

Job Description: 

At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers.  We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 78,000 employees, operating in more than 160 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?  

 

YOUR ROLE


Responsible for developing key accounts within multiple countries and work together with the global teams to maintain and develop the business from these accounts with focus on North Asia.

 

WHAT ARE YOU GOING TO DO?

 

  • To handle over daily operation for ocean export shipments, have professional knowledge as well as good sense of satifised with customers.
  • Be responsible for the day to day work within customers and ensure the timely and proactive communication with customers and other related parties
  • Ensure the daily excellent service provided and the KPI met
  • Supportative to the team lead and have good abaility for daily operation
  • Have a detailed knowledge of customer requirement and SOP, ensure operation is conducted in accordance with the SOP
  • Timely communicate and maintain good relationship with relevant party

 

WHAT ARE WE LOOKING FOR?

 

  • Bachelor degree or above
  • Mini 3 years or above
  • In-depth knowledge of ocean export process
  • Good command of both spoken and written English and Chinese
  • Independent, strong personal motivation and discipline
  • Good service attitude

 

WHAT DO WE HAVE TO OFFER?

 

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

 

ABOUT TOMORROW

 

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

To express interest in this position, please click apply.  

 

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities. 


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Shanghai

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