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Global Key Account Management Manager

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Date: Nov 24, 2021

Location: SG, 349248

Company: Ceva Logistics

At CEVA, we believe that logistics is a people business, that’s why we create an environment of trust and team spirit - we encourage initiative and we empower our talent to grow in their careers.  We are supply chain experts and live and breathe it every day. We offer a broad range of services in Contract Logistics, Air, Ocean and Ground management thanks to our 78,000 employees, operating in more than 160 countries. At CEVA, we are passionate about our work and the value we deliver to our customers and as a company, we are growing at a fast pace - do you Dare to Grow with us?  

 

YOUR ROLE

 

Responsible for business development of Natural and Synthetic Rubber supply chains with innovative freight and packaging solutions to win new Logos and create new BD wins in FM & VAS contributing to Tyre strategy 2021 to 2024

 

 

WHAT ARE YOU GOING TO DO?

 

· Solely responsible for developing Rubber Hub related revenue.

· Providing leading industry solutions with innovative freight management (CEVA / CMA’s Global freight management solutions) and packaging solutions with CEVA’s strategic partner (Goodpack’s Global packaging solutions) and generating port storage and ground transport revenue.

· Consultatively and collaboratively working with customers to achieve desired outcomes.

· Understanding Customer’s Global supply chain of natural, synthetic rubber & tyres globally

· Working with IPES teams of the regions on specific vessel sailings , business case / ICAP support

· Bringing new Logo wins to the division and company at local, regional or global levels.

· Creating new quality leads from target customer and support CEVA country/region BD to close deals.

· Generating high quality leads in Rubber related opportunities to cross-sell within CMA.

· Keen focus on delivering value to customer from solutions provided.

· Supporting project implementation teams while on boarding new customers – IPES , Ocean , Ground , CL

· Anticipating potential issues and providing prompt solutions.

· Acting as a higher escalation point to internal and external stakeholders on commercial matters.

· Working closely with all required stakeholders – CMA CGM, CEVA and Goodpack teams at various levels to address business matters and ensuring satisfactory closure of all issues.

· Creating and presenting compelling customer solutions and commercial proposals.

· Developing Rubber hub for Rubber & Tyres and working with teams at Tangier, Santos, Chennai, Koper

 

 

WHAT ARE WE LOOKING FOR?

 

· Must have deep understanding of natural rubber, synthetic rubber, and Tyre supply chain.

· 10+ Years in Business Development – customer facing role.

· Must have exposure to working with customers and locations in Asia and Middle East. Willingness to work with customers in Africa, Europe, and USA.

A proven track record of working in highly complex global, regional and local matrix environment.

· Passionate about business development and with ability to focus on Customer needs and priorities.

· Establish and retain key customer contacts and build rapport easily.

· Proven track record to manage large customers and have the ability to deal with ambiguity and change.

· Bring innovative ideas and solutions to the table.

· Strong analytical and problem-solving skills; both short term/tactical and long-term/strategic.

· Well-developed people management skills: ability to mentor and work collaboratively across regions.

· Flexible to work across different time zone to suit the customers.

· Excellent communicator and team player.

· Robust decision-making skills and negotiation skills.

 

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.