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CEVA Logistics, one of the world’s leading supply chain companies, designs and implements industry leading solutions for large and medium-size national and multinational companies. Over 44,000 dedicated employees, working in 11 regional clusters around the globe, deliver operational excellence- to provide viable answers to the most challenging supply chain questions. We operate nationally throughout the U.S. with opportunities throughout the nation. Our North American headquarters are located in Houston, TX. 

CEVA offers competitive incentive packages, exceptional benefits and an exceptional culture for career building. Start your career with CEVA and build on our Foundations:  Unity, Growth and Excellence.  CEVA people are passionate about supply chain management.

Import / Export Specialist - Entry Writer II - Portland, OR

Job Summary:

Assist with processing, or processes Inbound or Outbound shipments.  Responsible for documentation and preparation of documents, or document receipt; timely clearance of shipments or traffic coordination to correctly process shipments. Model and act in accordance with our guiding principles and core values.

Key Accountabilities: Level II   

  • Receive, review and process documentation for an assigned base of accounts, and process documents through the system.
  • Interface with other CEVA systems to provide updates and communications for internal and external customers to produce timely and compliant transactions.
  • Obtain release and other government agency releases as appropriate, arranging receiving or delivery, and ensuring invoicing for services is completed accurately and within the timeframe consistent with the account and company policy.
  • Process other duties required for compliant release and timely delivery and receipt of shipments after release including but not limited to OGA release, cargo delivery set-up, and client invoicing.
  • Serve as single point of coordination between customers (internal and external), U.S. Customs and Border protection and other government agencies to ensure service commitments are achieved and maintained in accordance with client and company objectives.
  • Perform initial reviews and advise supervisor of any problems or irregularities discovered within assigned transactions.
  • Provide excellent and timely customer service by proactively informing clients of the status of their shipments using judgment and knowledge, referring more technical questions to the team leader or licenced broker for response.
  • Coordinate the release of goods from the carrier or governmental agency examinations that may be required.
  • Ensure customer profile information is entered and updated in the appropriate company system for any customers; prepares quotations, letters, and communications as directed.
  • Manage pre-alerts daily to determine whether freight is arriving as expected and ocean documents are received within time standard specified.
  • Actively pursue a better understanding of the process through self-study, as well as courses and seminars presented by approved sources.
  • Improve understanding and knowledge of the established system, in both its basic and advanced features.
  • Perform other duties as assigned.

 

  • Receive, review, and process documentation, work through an assigned base of accounts, process documents and information through the established systems, ensuring preparation according to regulatory requirements and customer commitments; accounts are usually complex or by direction of the team leader or supervisor.
  • Process documents through the system; interface with other CEVA systems to provide updates and communications for internal and external customers to produce timely and compliant transactions.
  • Assist in workstream development of new accounts, including reviewing all documentation and forms, maintaining communications with clients, reviewing their process on a regular basis, and maintaining client profiles and databases.
  • Obtain government agency releases as appropriate, arranging delivery, receipt, and invoicing the account; accounts are technical or complex in nature.
  • Process Customs release, OGA release, delivery of cargo, and invoicing for services defined within customer and company standards.
  • Identify and complete transaction tasks that require special handling or expediting to produce compliant processing.
  • Review all entries, invoices and client packages prior to distribution.
  • Investigate reason and advise supervisor of any problems or irregularities.
  • Continue to actively expand understanding of the process through self-study, as well as courses and seminars presented by approved sources.
  • Continue to improve understanding and knowledge of the established system, in both its basic and advanced features.
  • Perform other duties as assigned.

Position Specific Responsibilities: 

All roles will require various levels of understanding for their internal processes, best practices, customer service, laws, rules, and regulations, and related areas.  Based on area of assignment roles may have:

 

Air and Ocean Import/Export:  greater involvement with the quote, sales leads, and customer on-boarding process

 

Ocean:  chassis and container returns

 

Gateway:  Booking, monitoring and transferring of loads

 

Brokerage:  Processing and filing of regulatory documents

 

Knowledge, Experience & Skills

Education & Certifications: Required:  

High School Diploma or GED required.

 

Education & Certifications Preferred:

 

Associates Degree Preferred

 Experience Required:

Level II: Minimum one to three years related experience.

 

Special Knowledge Required:

PC Literate. Basic proficiency in Microsoft Office, Internet, web based and job specific software applications; Accurate typing and / or data entry skills; Responds promptly and professionally to customer needs; Identifies and resolves problems in a timely manner; balances team and individual responsibilities.  Following policies and procedures and ability to understand laws, rules and regulations in areas of assignment. 

 

 

 


Portland
Day Job
48424

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.


Nearest Major Market: Portland Oregon

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