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CEVA Logistics, one of the world’s leading supply chain companies, designs and implements industry leading solutions for large and medium-size national and multinational companies. Over 44,000 dedicated employees, working in 11 regional clusters around the globe, deliver operational excellence- to provide viable answers to the most challenging supply chain questions. We operate nationally throughout the U.S. with opportunities throughout the nation. Our North American headquarters are located in Houston, TX. 

CEVA offers competitive incentive packages, exceptional benefits and an exceptional culture for career building. Start your career with CEVA and build on our Foundations:  Unity, Growth and Excellence.  CEVA people are passionate about supply chain management.

Supply Chain Operations Specialist I - Miami, FL

Job Purpose: 

 

CEVA Logistics is currently hiring a Supply Chain Operations Specialist I located in Miami, FL. The Supply Chain Operations Specialist I performs a variety of operations to support to areas of the supply chain or operations, such as processing operational and customer data, assisting with running and summarizing reports, and understanding carrier requirements.  Generally requires operational knowledge of customer and carriers, addressing various internal and external customer questions and concerns, and providing standard to complex customer service, quotes and tracking and tracking needs.

 

Key Accountabilities:

 

  • Receives and processes various documents for accuracy, which requires operational knowledge of customers, carriers, and procedures.
  • Enters various operational/customer data in software systems and applications, works to identify missing or potential operational or service concerns, and communicates with appropriate groups as necessary to resolve.  
  • Utilizes databases, logs, and other sources to locate and verify information; information is usually operational in nature, standard to complex.
  • Addresses various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs; forwards complex or escalated customer needs as appropriate.
  • Tracks orders and shipments and assists with tracing as needed; usually more standard, regional or domestic operations. 
  • Assists with running and summarizing operational reports and details; presents information to co-workers or supervisors are needed.
  • Interfaces with airlines, shipping, truck and related carriers to understand requirements, track shipments or details; operations are typically standard to complex.
  • Assists with preparing information required for quotes or address potential services; may provide more standard to complex quotes.
  • Ensures compliance with company policies and procedures and a safe and effective work environment; assists others with understanding operational items.
  • Develops working relationships with internal and external customers, assists with account management such as maintaining customer profiles, details and service needs.
  • Creates and processes invoices, reviews for operational accuracy, and works with customers on questions and payment.
  • Performs other duties as assigned.

 

Requirements:

 

  • High School Diploma or GED required. 
  • Five years of support experience in a logistics/transportation environment.
  • Applying operational and support principles and practices in related supply chain environment.
  • Understanding and following policies and procedures.
  • Utilizing databases and systems to review and verify documentation and information.
  • Relaying communications between groups.
  • Preparing and handing off information and processes.
  • Tracking and tracing basic shipments or product.
  • Understanding of providers, carriers and services in related supply chain environments.
  • Communicating potential concerns or delays.
  • Operating in a fast pace and changing environment.
  • Operating in both a team and individual contributor environment.
  • Communicating with co-workers to provide and receive direction.
  • Preparing basic reports, queries, and operational information.
  • Must be able to read, write, and speak English fluently.
  • Basic to intermediate proficiency in Microsoft Office, Internet, web-based and job specific software applications.

 

 


Miami
Day Job
48342

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.


Nearest Major Market: Miami

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