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CEVA Logistics, one of the world’s leading supply chain companies, designs and implements industry leading solutions for large and medium-size national and multinational companies. Over 44,000 dedicated employees, working in 11 regional clusters around the globe, deliver operational excellence- to provide viable answers to the most challenging supply chain questions. We operate nationally throughout the U.S. with opportunities throughout the nation. Our North American headquarters are located in Houston, TX. 

CEVA offers competitive incentive packages, exceptional benefits and an exceptional culture for career building. Start your career with CEVA and build on our Foundations:  Unity, Growth and Excellence.  CEVA people are passionate about supply chain management.

Global Key Account Manager - USA

CEVA Logistics' Global Business Development team is currently hiring a Global Key Account Manager – Healthcare based out of USA.

The role can be based in any major city in USA but strongly prefer Chicago or Midwest Region




  • Ownership of total CEVA Global business relationship with specified Multi National Customers (MNC) in Healthcare Sector - Americas; aligning all business and financial commitments and company resources to success
  • Customer Growth: Identify, develop, sell all business lines and provide operational oversight to increase CEVA business with assigned accounts
  • Ensure Customer Retention: Retain current business in all geographies
  • Customer Relationships: Expand relationships to the “C” levels with the customer in executive levels, clusters, and different business units worldwide




  • Be the senior point of contact for the assigned accounts for any normal and customary business requests. Identify local sales and operations contacts in CEVA for supporting the account and work with BD Sector leaders and Regional Leaders to ensure they are properly trained on the strategy and status of the account.
  • Maximize consistency of the CEVA experience throughout all contacts with the specific clients around the World including Quarterly Business Reviews with the customer.
  • Lead the development and implementation of account plan(s), including relationships building, key people coverage plans, opportunity prioritization, overall account strategy and a budget/target for business growth and development.
  • Provide regular reports, briefings and reviews as required within CEVA including to the Executive Board.
  • Develop plans to ensure the retention of current global business levels with specified accounts, preferably to a “no bid” level of confidence.
  • Build and strengthen relationships at “C” level with the client. Ensure relationships are developed at all relevant levels and geographies in the client organization by involving the CEVA global team.
  • Own and drive account growth: make comprehensive development plan(s) for each aspect of the assigned account and update on regular basis.  
  • Get buy-in and approval for the execution of the account plans by working through and with BD Sector leaders and Executive Sponsors.
  • Identify and qualify opportunities for additional business.
  • Develop qualified opportunities from ‘contact to contract’, together with the relevant Cluster Business Units (P&L owners). This is multinational effort demanding the ability to match customer needs to CEVA intellectual capital to practical application and development.
  • Lead complex negotiations with the customer ensuring the involvement and participation of CEVA in compliance to applicable geographical legal procedure.
  • Manage P&L’s and accounts receivable from a global to cluster level across business lines to ensure customer obligations are met by both CEVA and the customer to the discipline of the commercial arrangements in place.
  • Create input for annual budget cycle from the approved account plans and take responsibility for the delivery of the related targets for CEVA and customer benefit.
  • Manage the investment proposal, ICAP preparation and ROI considerations for new ventures and then work through Regional MDs or designates to hold all CEVA accountable to approved levels of commitment.
  • Demonstrate and provide confidence regarding CEVA’s business technology expertise, including input to their supply chain and business strategy and impeccable execution.




  • College degree with Master’s degree being more advantageous
  • Specific logistics and or multi-national focus
  • The role requires a skilled relationship management professional with proven track record (10+ years) in related experience with half of that being in a senior capacity.
  • 3+ years commercial negotiations
  • Skilled at leading a virtual team and be able to proactively work commercial issues internally as much as in front of the client.
  • Network management experience (5+ years)
  • 5+ years minimum experience in global account leader role, preferably in Healthcare/Pharmaceutical Sector
  • 3+ year minimum positive track record in P&L responsibility; multi-national sites’
  • Compliance understanding
  • Advanced supply Chain knowledge (or similar flow chain processes)
  • Advanced industry knowledge in global commerce and logistics
  • Advanced product knowledge
  • Strong at building and sustaining relationships at the highest level in both CEVA and in customer organizations.
  • Advanced negotiation skills 
  • Mature judgment and decision-making
  • Advanced analytical skills leading to clearly articulated solutions.
  • Acute cultural and global awareness
  • C-Level training
  • Smart Solution selling experience
  • Emerging market experience
  • Language skills (fluent in English is a pre-requisite)
  • Superior communication skills, both written and spoken
  • Advanced presentation skills (concise & convincing)
  • Second & Third language advantageous
  • Diversity and cultural training




With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.


We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.


It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.




We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us.  You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.



Elk Grove Village
Day Job

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background.  We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic.  We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Nearest Major Market: Chicago

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