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CEVA Logistics is one of the leading Logistics service providers in the world. Our mission is to be the most professional logistics partner for our customer. We are growing strong and are continiously innovating. The culture within CEVA  is informal and transparant. The power of our company is in the talent of our people: Together we want to improve ourselves everyday. Within CEVA you receive plenty of room for your ideas and sufficient opportunties to develop yourself. How far do you want to go?

  • Salary

Global IT e-Commerce Sales Support Expert

Job Description: 



A trusted advisor to IT Global Account Management supporting the Sectors’ and Customers’ management on IT topics, this role provides support to the IT and BD community on IT Sector / Customer solutions, pre-sales support, and IT strategy, communicating this strategy and its implications to technical and non-technical contributors to ensure that technology accurately meets Sector / Customer users’ goals.


We are looking for ambitious individuals to take on this challenge and take advantage of this opportunity.




  • In conjunction with the Director, IT Global Account Management provides consulting and guidance for presales activities within the Sector / Customer opportunities.
  • Responsible for supporting global IT account management for our selected accounts/sector as assigned by the IT Global Account Manager (primarily Century and MNC accounts).
  • Has knowledge of how Sector / Customer functions, IT direction, Customer strategies; provides guidance and assistance in prioritizing technology needs; participates in strategic and operational planning for Sector(s) / Customer(s) supported; assists to analyze and develops customer strategy plans.
  • Ensure the appropriate support to BD and IT Customer Engagement function in the delivery of world-class solutions in a timely and cost-effective manner. Promote and positively position the company’s IT capabilities and direct the development of the technology solutions as part of all bids for renewals or new Customers with the customer / Sector also supporting customer initiatives focused on innovation topics. Proactively identifies future issues/risks develops recommendations for technology investment and/or changes as appropriate and sells resolution to the customer.
  • Manages through an intuitive, holistic understanding of the most complex system designs and performance in unstable/dynamic or crisis situations based on broad and deep applied professional experience with broad exposure to multiple segments to ensure effective technology integration
  • Provides technical and business expertise in identifying, evaluating, and developing systems and procedures that are cost-effective and meet user requirements.
  • Proactively seeks to expand relationships with customers, identifies strategic Sector / Customer needs, and aligns major technology initiatives accordingly. Takes initiative to persuade Customer leaders to fund and implement technology enhancements that will deliver value to them.
  • Supports in defining and driving Sector / Customer solution strategy within CEVA Matrix suite, ensuring best of bread solutions are offered and available to customers





  • University Degree in IT or Business, or equivalent experience
  • Fluency on English
  • 5-7+ years of relevant technical or Customer work experience
  • 5-7+ years of Account Management
  • 5-7+ years of experience in management pre and post-sales customer’s support
  • Experience in designing and executing solution strategy
  • Strategic and enterprise-wide management experience
  • Ability to understand inter-dependencies between IT and Customer initiatives to effectively leverage resources.
  • SWOT analysis and problem-solving competencies.
  • Proven experience designing IT solutions and communicating with high-profile customers.
  • Expert understanding of Customer functional and operating needs in highly complex environments.
  • Excellent IT finance, customer budget, and proposal management
  • Ability to review and change processes to achieve best practice standards.
  • Superior influence skills to gain commitment from others and foster collaboration
  • Outstanding communication skills, both oral and written
  • Excellent situation management and leadership in critical situations.
  • Strong aptitude to build and maintain informal networks inside the customer organization and internally to CEVA.
  • Excellent team player
  • Ability to travel




With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a competitive benefits package. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.

Pozuelo de Alarcon

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